Support
Questions, bugs or ideas: write to dayray@mor-fit.com.
The daily puzzle
When does the new puzzle arrive?
Every day at 00:00 UTC, for everyone at the same moment. The solved screen shows a countdown to the next Dayray. Everyone gets the same puzzle on a given day, and it is made on your iPhone, so it plays offline.
Can I play days I missed?
Yes, with Dayray Pro: the archive holds every past daily back to No. 1. Playing a past puzzle doesn't change your streak.
Purchases
How do I restore Dayray Pro on a new iPhone?
Sign in with the same Apple ID you bought it with, then tap Restore Purchases in either place:
- Settings (the gear on the Today tab) › Restore Purchases.
- The Dayray Pro sheet: Archive tab › See Dayray Pro, or Settings › Dayray Pro.
Pro is a one-time purchase, not a subscription, and Family Sharing is on.
What does Dayray Pro include?
- The archive: every past daily back to No. 1.
- Endless practice: a fresh generated puzzle every time.
- The Sunprint and Daybreak colour themes (Darkroom is the free default). Every theme has a light and a dark version.
Today's puzzle and the 20 practice puzzles stay free without it.
Do tips unlock anything?
No. The tip jar in Settings has three optional tips that only say thanks. They unlock nothing; Dayray Pro is the one purchase that adds features.
How do I get a refund?
Purchases are handled by Apple, so we can't issue refunds ourselves. Request one at reportaproblem.apple.com, signed in with your Apple ID, and choose the Dayray purchase.
Progress and iCloud
Where is my progress saved?
On your iPhone, with a copy in your own iCloud key-value storage when iCloud is on. That copy holds your Pro unlock, whether you finished the lesson, your solved days and results, archive days, best streak, practice progress, endless count, theme choice and which achievements were already reported. A reinstall or a new iPhone on the same Apple ID picks it up.
There is no sign-in and no account, and we never see your progress.
What if iCloud is off?
Then everything stays on this iPhone only. Your settings (haptics, sounds, reminder) and the moves of a puzzle you are in the middle of always stay on the device.
Game Center
How do achievements work?
Game Center is optional and used for achievements only; there are no leaderboards. Dayray has five: First Light (first daily solved), Three Bright Days (3-day streak), A Week of Light (7-day), A Month of Light (30-day) and Practice Complete (all 20 practice puzzles).
Dayray uses the Game Center account signed in with the Apple ID on your iPhone. To sign in, open the iPhone's Settings › Game Center. Your achievements are under Achievements in Dayray's Settings, and they are sent only while you are signed in.
Daily reminder
How do I turn the reminder on or off?
Open Settings in Dayray (the gear on the Today tab) and switch Daily reminder. It is off until you turn it on. The first time, iOS asks for permission to send notifications.
Pick the time you like; it starts at 09:00. You can also turn it off in the iPhone's Settings › Notifications › Dayray.
Does the reminder send anything anywhere?
No. It is a local notification scheduled on your iPhone only (“Today's Dayray is ready”). Nothing is sent to us or anyone else.
Sound and comfort
Sounds, haptics and text size
Sounds start off; switch them on in Settings. They are short iOS system sounds and follow the silent switch. Haptics have their own switch. Dayray supports Dynamic Type up to the largest accessibility size, VoiceOver and Reduce Motion, and light and dark follow your iPhone.
When you write
Tell us your iPhone model, iOS version and the app version (in the App Store), the puzzle number if it is about a daily, and what you did just before the problem. A screenshot helps.